Quote from spyderman:
I am a fan of IB and would like to expand the use their service but yesterday gives me pause. Especially with absolutely ZERO explanation of what happened and how it is being addressed.
I agree with you that they should offer some kind of explanation and also provide updates during the problem. I didn't see much in the way of communication from them during the outage yesterday either on here or through TWS. That is an area they should improve on immediately.
