Quote from kiwi_trader:
With this sort of problem (internal issues to the "internet" itself) it may be more a question of which ISP do you use not which Country. The deals that your ISP has for transporting data may determine which routers and switches are traversed so you may lose your connection and the guy next door may not notice a problem.
Only solutions are patience and a second ISP (who might not have the same trans-USA linkages).
i tend to continue to disagree when you place the blame on ISP's.
my experience is that much of the disconnect crap is made even much worse by IB's poorly designed reconnect 'feature'. in many cases, it cannot manage to reconnect- load TWS on another computer on the same network, and you get connected (well... when the server isn't down for the count- which occurs WAY too often for a broker). point being, it's NOT my connection- it's the crap reconnect 'feature'. and, fwi, i have 3 separate connections (cable, dsl and 3g) for redundancy.
i've beaten the lack of redundancy to death and the defenders refuse to concede that a ready for prime time broker should have a SEAMLESS shift from the main to the backup if the server goes down. seriously, there is NO EXCUSE for IB not getting their shit together with TRUE back-up servers.
the frustrating thing to me (well, one of them) is that they have the money to remedy this crap and appear to have no desire to fix the fixable. they have all these products and markets and, it seems, made a decision that if you offer a lot of stuff @ reasonable commissions that they customer should tolerate a buggy, unreliable platform/connection.
like i've said, there is a serious opening for a competitor to step in with the same offerings, commission but with reliability (and maybe drop the attitude too). i've already taken my $2000-3000/month in US market commissions to another broker, and dream of the day that i can take my $4000-6000/month in intl commissions too.
/rant
