MH: In response to your post:
No Dealing Desk
- Yes you can only call in to close positions. However, we also have trading platforms available via a PDA or Mobile Phone, so you should easily be able to open positions.
- We will shortly be offering local 24 hour dialing for US customers. Nevertheless, international call rates are extremely cheap these days.
- Trading desk staff are adequately trained to take FX orders. I do not see it how it is a disadvantage that trade desk staff are sufficiently trained to also take stock, futures, bonds and options orders.
System Access Limitations.
- The daily server reset is no more - it's only about 5 minutes. This went into effect on Monday. We will be announcing this shortly.
=-Hours - we will be going to 23.5 hours a day very soon. You can always trade the futures if you really need to trade in that break.
Trade Reports:
-You can easily get all execution reports from the TWS. File>>Export Previous Days reports can retrieve previous days.
-Trade ID's, I don't understand why you would need a trade ID to be kept forever. The trade ID's we have a more for internal purposes, so I'm not sure what you would do with them.
Executions:
Your comments concern me. It shouldn't take that long to fill orders, and your orders should always be displayed. If you have issues, please send the information to
help@interactivebrokers.com providing full details of the order - ideally send the TWS audit trail.