IB: missing CHF, check your statements.

Quote from KS96:

I got an email on 4/Nov that my statement of 3/Nov is ready, but it became available only on 5/Nov. So I couldn't even check what your correction was. Get into my shoes, and honestly tell me you wouldn't be freaking out.
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That's correct also. I wanted to check my account statement to see what has happened. I got an email saying it was available, but mine wasn't until this morning...
 
Quote from abxs:

That is a good point, but I'll be honest with you on this and I went to talk to a CSR when on a morning I saw about +300 added so I did report it.

What is happening here is that we all had a small credit added to our account which we may not have noticed, but obviously when you lose more than 1k on a morning it does show up clearly.
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it's been a long day and I'm juggling a bunch of things. That comment was just a bit of sarcasm going through and this is definitely the wrong subject for any humor/sarcasm. Accept my sincere apologies if I offended you. I should also note with a big loud YES there were clients who reported and questioned the credits into the account.
 
If everyone's calculations/statements are OK, I suggest we close this thread here (before the pissing begins...)
Thanks to all who contributed in resolving this matter. I am off.
 
a thread should taper off( because a problem has been resolved or lack of interest ). it should be possible to revist the issue without starting a new thread. it should not be closed because of a fear of pissing contest.
 
However you want it dude, I won't argue. Nevertheless, I am getting back to trading. That's why I am here. Not interested in pissing contests.
 
Quote from KS96:

However you want it dude, I won't argue. Nevertheless, I am getting back to trading. That's why I am here. Not interested in pissing contests.
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Me too. It was an unfortunate issue but it has been resolved.

If possible, I would like to know why certain clients were affected and others not...
 
Quote from def:

it's been a long day and I'm juggling a bunch of things. That comment was just a bit of sarcasm going through and this is definitely the wrong subject for any humor/sarcasm. Accept my sincere apologies if I offended you. I should also note with a big loud YES there were clients who reported and questioned the credits into the account.
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Apology accepted.
Thanks for looking into the matter.
 
Quote from KS96:

However you want it dude, I won't argue. Nevertheless, I am getting back to trading. That's why I am here. Not interested in pissing contests.
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Like I said asshole, my statement has never been off $.01.

OldTrader
 
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