IB LOGIN problems today

[FX-Trader]

My connection solid as a rock, might be your ISP. IB TWS software monitors quality of
connection and will do login/logout sequence when it thinks that connection is bad.

You can see these re-logins in file log.txt in TWS directory. Maybe you ask IB_Help.
I guess that connection is better if you use same ISP as IB does (uunet).

Well, sometimes they use SPRINT (backup ISP) ...

 

[Eldredge]

I haven't had any problems this morning (I'm in Idaho). Good luck.

 

[NeutronJuan]

I had the same problem when I first joined IB. The problem was solved when I changed the NIC card to the one specified by IB.

 

[ddefina]

Logged out of IB a little after 10:00a.m., but my Sunnvale CA Qcharts server is plugging away just fine. Did we have another Internet spike?

 

[Maelstrom]

Originally posted by NeutronJuan
I had the same problem when I first joined IB. The problem was solved when I changed the NIC card to the one specified by IB.

What NIC card is recommended?

 

[FX-Trader]

Network Interface Card ( from IB Website )

If you have a DSL or Cable Modem, you may be using a Network Interface Card (NIC) which is
incompatible with Interactive Brokers. We recommend the 3 Com 905B TX-NM Network Interface Card.

Avoid Linksys NIC which may have incompatible driver (with respect to Sun Java JRE and IB TWS).