IB k200 intraday chart could not refresh

Quote from Trader_Herry:

After one week, the K200 chart is still broken.

Does anyone get the chart work from IB TWS?
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we're working on it. In short we've made some upgrades on the data feed but they obviously had an impact on the backfill. hopefully it should be fixed shortly. Keep in mind the real time market bid/ask and last has to be the priority and that is working fine.

Herry, it feels like I've answered a hundred or so questions from you. Are you trading yet? I'd like to know if our efforts have been worthwhile :)
 
Quote from def:

we're working on it. In short we've made some upgrades on the data feed but they obviously had an impact on the backfill. hopefully it should be fixed shortly. Keep in mind the real time market bid/ask and last has to be the priority and that is working fine.

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I am a bit curious as why HSI (HKFE) or SGXNK (SGX) do not have such an issue, is this only a KSE problem ?
 
Quote from joesan:

I am a bit curious as why HSI (HKFE) or SGXNK (SGX) do not have such an issue, is this only a KSE problem ?
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SGX and HKFE are OM systems which is compeltely different than Korea. Hopefully one more day - crossing my fingers.
 
Quote from dcraig:

This is not a thread about the merit or otherwise of various brokers. It is a thread about technical issues with K200 historical data feed. Your posts have been, and continue to be without any value whatsoever.
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Yeah, let's take it technically , please.
 
IB,

I'm missing K200 data from 8/18-8/28 and also most of 8/30.

This has been reported but so far only silence.

Pls keep us updated with what actions you are taking to remedy the loss of data.

PotV

P.S. After reporting the problem to IB they were very quick to send out a Customer Satisfaction Survey...hahaha!
 
Quote from potemkinvillage:

IB,

I'm missing K200 data from 8/18-8/28 and also most of 8/30.

This has been reported but so far only silence.

Pls keep us updated with what actions you are taking to remedy the loss of data.

PotV

P.S. After reporting the problem to IB they were very quick to send out a Customer Satisfaction Survey...hahaha!
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there hasn't been silence. I mentioned it is being worked on. The feedback I've rec'd was that the issue was more complicated than anticipated. Someone is working on it and we hope to have the back data and charts available for Kospi shortly. I'll reiterate though that the bid/ask last for futures and options is live and accurate.
 
Quote from kiwi_trader:

I think its fixed but there is a gap in the data for the period of the problem.
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I have just about the whole missing period in my 'tick' database. I can post 1 min, 5 min (or whatever) ascii files if you want.
 
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