IB Interruption Performance for the two weeks ending 26th Dec 2003.

IB reps, jump in the lake you log me off and cost me $000 then I will make it very public....

Do ity once in a month ok I give you a break, do 3 time a week then you are slack...anmd maybe you are more concern with company profits than customer service.
 
ALSO if you dont scream and yell customers dont get any response, I will be the FIRST to say IB "you are wonderful I love you when service resumes normal conditions"....I have the email typed alread...waiting....waiting...waiting....

Looks like its working so far.....
 
Quote from Digs:

IB reps, jump in the lake you log me off and cost me $000 then I will make it very public....

Do ity once in a month ok I give you a break, do 3 time a week then you are slack...anmd maybe you are more concern with company profits than customer service.
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Slow down and take your time typing... This post sounded like QDZ.
:eek:
 
Def,

I wish your system were as reliable as you thought! It's a nightmare for a few traders on Tuesday including me to be notified by email an unexpected execution MANY hours later after the market closed down more than 50 points (YMH4) while your TWS showed nothing about the order nor the execution.

Lately, the system sucks big time.

Quote from def:

Good job digs, so now every competitor and their numerous aliases will make a negative post. What a shock to see 2 votes (after several thousand contracts/trades going through our systems on globex and Asian markets - WITH NO ISSUES WHATSOEVER) on Sunday night US time.

These polls are a waste of time. Our (IB's) track record of reliability will stand up to anyones. If you don't think we monitor our processes and are putting a great deal of effort into improving and maintaining our reliability you are sorely mistaken.

However, if your goal is to drive myself and others from spending any time reading or posting on elite trader, it may be working.
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