IB Improvements (Part 2)

[dozu888]

Actually I have used the IB chat during HK hours more often than the US hours, and indeed the HK staff provide much more help and "go the extra mile".

 

[Kicking]

Def,

calls outside of regular US hours to foreign help desks are not toll free

Do you mean a Dax Futures trader in France or England doesn't have a toll free number to call IB 's office in Switzerland?

Thanks

 

[def]

i believe all european clients have toll free to the euro office.

 

[agent99]

Anyone else ever notice the following possible bug? I just opened the Account Information box with the intention of printing a copy of it for my end of the year records. With the box open, I selected "Print", "Account" and the report that I got from my printer was a box that was completely black.

For the record I'm using an Epson inkjet printer and this is the only report I've ever had a problem with, so my guess is that it's not the printer. If it's not a bug, anyone have an idea of how to fix the problem?

thanks,

99

 

[Kicking]

When are we going to have these icons redesigned? they'd better just get rid of them IMO I am using a previous version of TWS and hate these ill designed icons that now got even bigger, I can't even resize TWS as I used to. First off who the hell needs the charts and the news??!! I suppose those who like me who said in the survey they could use charts meant streaming realtime charts or at least something more professionall than Bigcharts! I would like an option to customize the toolbar (no charts&news) and/or be able to close the toolbar once detached. Until then I don't think I 'll upgrade.

 

[jsmith]

Kicking,

I know how you feel. I haven't upgrade to the lastest
version on my trading machine since they changed the
icons. Those icons are useless. def, please make
them change it back.

I pray that TWS isn't turned into a little video game
console with lots of pretty colors like the CyberX
entry system. I like it nice and simple with fast
executions and cheap commissions. If you want
all the bells and whistles, go somewhere else.

Thanks,
JS

 

[def]

i thought the icons were going to be changed back. in the meantime, just drag them away from the left side of the icon line.

 

[Catoosa]

Kicking,
I have a question to your post above.
Is it true that the latest upgrade of the TWS does not allow the user to resize the TWS window? I sure hope this is not the case. I will never upgrade again if this is the case. Being able to resize the TWS window is a must to have several windows open on the screen at the same time.

Catoosa

 

[def]

the TWS Java version can and always had the ability to resize. kickign is referring to the new icons which some like and other hate.

If in doubt, before downloading a stand alone version, try the web based version to see and test the new features. The programs are usually one and the same. The exception is that when there is a new release, the policy has been to offer the web based a day or two before the downloadable one.

 

[Kicking]

How long does IB support previous versions?