I have an order hung up on Globex and can't reach IB. Chat isn't working (at 6:45am EDT), the "new ticket" function won't load the web page and I can't reach Europe or HK via cell phone. I guess VZ wireless doesn't like the numbers as displayed on the IB web page. So I'm stuck with a nervous market and now two orders - one salmon and one light blue and no one to talk to until at least 9am. Is anyone else trading Globex futures opts this morning on IB?
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IB Globex order hung up
- Thread starter ktm
- Start date
Did you call Globex? 312-456-2391
Quote from ktm:
I have an order hung up on Globex and can't reach IB. Chat isn't working (at 6:45am EDT), the "new ticket" function won't load the web page and I can't reach Europe or HK via cell phone. I guess VZ wireless doesn't like the numbers as displayed on the IB web page. So I'm stuck with a nervous market and now two orders - one salmon and one light blue and no one to talk to until at least 9am. Is anyone else trading Globex futures opts this morning on IB?
Just canceled, and then submitted a limit order to sell some ES Nov 2008 Options via TWS. No problem here.
Yes, if the order is on the exchange they can delete it.