IB F#@%* service!

Quote from CONR:

Rude and inconsistent info. One person tells me one thing and another tells me something else.

I got an account because of the comm. and platform.
all the info are on the web.
no need to ask anybody.
 
Close your account and open an account at Schwab.
You can even go into the office and the guy will hold your hand and tell you where to put your name, address and number. Those forms may be challenging for some individuals who do not know how to read information on a website.

I only had to call IB support 3 times in 6 years and was resolved within 30 minutes. I would hate for someone trading 5 shares to hold up the phone lines calling in every week.

Good Luck!
 
Quote from ddunbar:

As in, "Mission Accomplished?"

LOL, I just attended a sexual harrasment refresher course at my office. It is required for all employees. One of the videos displaying inappropiate behavior showed President Bush rubbing German Chancellor Merkel's shoulders. You're last comment brought that to my mind :)
 
Quote from CONR:

I agree 100% I was aware of the cust. service headaches. I am the type of person that lets management and other people know when there is a problem with a company. How do you think companys' that have problems become aware that their customers may not be happy? From people like me that make them aware. Did you ever stop to think that if a company's management hears enough complaints they might do something to change it? You must be one of those timid little fella's that let people and businesses walk all over them. Now go to the beach and let someone kick sand on you.

you think saying "IB F#@%* service!" is the proper way of communicating a complaint?
and this will prevent IB management from walking all over you?
 
Quote from cohenmichaela:

LOL, I just attended a sexual harrasment refresher course at my office. It is required for all employees. One of the videos displaying inappropiate behavior showed President Bush rubbing German Chancellor Merkel's shoulders. You're last comment brought that to my mind :)


But "Mission Accomplished" was a CORRECT statement....

Now your firm should have a grammar and spelling refresher so that you know the difference between ---You're and Your---....now wouldn't that be helpful!
 
Quote from $$$lover:

But "Mission Accomplished" was a CORRECT statement....

Now your firm should have a grammar and spelling refresher so that you know the difference between ---You're and Your---....now wouldn't that be helpful!

BTW, it's "..." not "...."

And "--" not "---"

:D

:-/
 
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