IB Executions during the outage
- Thread starter chinook
- Start date
Interruption of Trading Services Due to Regional Power Failures
As you may be aware, large parts of North America experienced widespread power failures. These power failures impacted many exchanges, including the NYSE, ISLAND, ARCA, NYMEX amongst others. IB was similarly affected.
We are currently restoring operations and expect to recover full system integrity shortly. Customers should allow for possible delays in booking trades to their accounts. While we believe we have identified and allocated most executions occurring during the affected period, customers should be aware that some trade reporting may be delayed.
Please check our website at http://www.interactivebrokers.com/html/tws/systemStatus.html for system updates.
We apologize for any inconvenience
Interactive Brokers
Customer Service
As you may be aware, large parts of North America experienced widespread power failures. These power failures impacted many exchanges, including the NYSE, ISLAND, ARCA, NYMEX amongst others. IB was similarly affected.
We are currently restoring operations and expect to recover full system integrity shortly. Customers should allow for possible delays in booking trades to their accounts. While we believe we have identified and allocated most executions occurring during the affected period, customers should be aware that some trade reporting may be delayed.
Please check our website at http://www.interactivebrokers.com/html/tws/systemStatus.html for system updates.
We apologize for any inconvenience
Interactive Brokers
Customer Service
January 2, 2004 ACE will be replaced by e-cbot ("LIFFE Connect®").
Watch out - no native stops no more !
www.cbot/ecbot
Watch out - no native stops no more !
www.cbot/ecbot
....... Systems Down ? Hang on a minute ... I thought IB was part of Timberhill ?
Why were IB's Systems Down - or were they up but just not accepting transactions ?
There are things called data centers with full redundency - different "tiers" - and things called disaster recovery plans which should allow your systems to function after at most, a small outtage, and for your customers to get feedback, statements etc although perhaps not being able to perform transactions.
DEF, please comment on the ability of IB to function under disaster circumstances and comment as to the degree with which your systems performed during the outage.
Why were IB's Systems Down - or were they up but just not accepting transactions ?
There are things called data centers with full redundency - different "tiers" - and things called disaster recovery plans which should allow your systems to function after at most, a small outtage, and for your customers to get feedback, statements etc although perhaps not being able to perform transactions.
DEF, please comment on the ability of IB to function under disaster circumstances and comment as to the degree with which your systems performed during the outage.
My account still reflects the open position. I've been on the phone many times today with IB. I was told that they received execution report from ACE for my stop order and that trade will be posted to my account today. YM's trading +20 in my favor now, so this takes off the stress now. Although, I still feel uneasy about this whole thing.
Quote from FX-Trader:
January 2, 2004 ACE will be replaced by e-cbot ("LIFFE Connect®").
Watch out - no native stops no more !
www.cbot/ecbot
FX-Trader,
Could you please give the full link where they explain the order types that will be available on e-cbot.
Thanks.
Chinook