IB Downtime

Originally posted by thereuare
Tech Analysis... that made me smile!

So to make this thread even more useful...

Who uses a back-up broker and who do you use?

What brokerage firms are there out there that will not charge a maintenance fee for inactivity and will just let you leave enuff cash in the account to offset a position elsewhere in case of an "emergency"?
More...

Try pointdirex.
 
Originally posted by jficquette

Losing a connection is one thing but with IB you are history because the customer service is so piss poor.


I still use IB for stocks because it is so cheap and when your ecn's go down they tend to go down one at a time so you have other ways of getting out where as with futures you only have one conduit to Globex and you can not help some one that is stuck in a trade when you lose that.

John
More...
If you think one of the IB servers is acting up you can change the one you connect to by editing the jts.ini file.

Also the connection to the IB server is a low level socket connection. If there are any delays or 'storms' on the internet you can lose the connection.

If that happens and you don't immediately regain the connection, close TWS and start it again.

Also go to www.dslreports.com/tools and run the tweak test. Most windows users have their RWIN value set way to high and this introduces the scary '>2 sec delay' condition. Change your RWIN to the low part of the range. The windows default is some crazy number which is way too high. This may help you maintain the connection better.

Lastly, I the internet broker I had before I used IB had a similar problem. Its connection to GLOBEX was the same one I used and if the system failure happened in a certain way the help desk couldn't do anything. This was at a very large firm with a large phone order desk etc...
 
Just to let you know that I am very happy with IB. I tried quite a few brokers, they all have there problems, so does IB. At least IB is not so expensive. But keep in mind I am not a scalper. So seconds don't count for me.

S.
 
Originally posted by PuffyGums
If you think one of the IB servers is acting up you can change the one you connect to by editing the jts.ini file.

Also the connection to the IB server is a low level socket connection. If there are any delays or 'storms' on the internet you can lose the connection.

If that happens and you don't immediately regain the connection, close TWS and start it again.

Also go to www.dslreports.com/tools and run the tweak test. Most windows users have their RWIN value set way to high and this introduces the scary '>2 sec delay' condition. Change your RWIN to the low part of the range. The windows default is some crazy number which is way too high. This may help you maintain the connection better.

Lastly, I the internet broker I had before I used IB had a similar problem. Its connection to GLOBEX was the same one I used and if the system failure happened in a certain way the help desk couldn't do anything. This was at a very large firm with a large phone order desk etc...
More...


Handy advice thanks. To change servers do you just change gw1 to gw2 or gw3 etc. then save file?
 
I tried changing the servers and I looked and the login script and it seems to keep redirecting me to the server I originally was on even if another server initially took my login request.
 
Originally posted by PuffyGums
If you think one of the IB servers is acting up you can change the one you connect to by editing the jts.ini file.
More...

PuffyGums,

Do you have a list of servers to use? Couldn't find it in the docs, but maybe I just haven't looked hard enough.
 
You must log in or register to reply here.
Back
Top