IB Down

Quote from Bob111:

well. advse was good, but there is another problem(along with no data,mentioned already in post above)
when you(or TWS) store settings, it create folder with meanless generated bunch of letters. something like dgkryyyw for each account.
when you have multiple accounts, restore became a problem,since you have no idea,which folder belongs to which account. unstead of adding some bs features every couple days, how about make this simple task a bit easier?
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Select a blank row in TWS. Press [Ctrl]+[Alt]+U. Popup will tell you the directory name for that account.
 
Quote from originalskunk:

Select a blank row in TWS. Press [Ctrl]+[Alt]+U. Popup will tell you the directory name for that account.
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just what i need! Thank you!
 
Made 35,000 trades with IB last 12 months...
And use custom API software to track everything...
With many interconnected programs/systems.
Everything way too complex for manual.

My total downtime over 12 months is on the order of minutes (less than one hour)...
And that's through 50 upgrades...
And one API OCX upgrade.

I trade 100% NYSE listed via SMART.

Maybe you guys are in a different place...
Or trading different things.
But why am I so "lucky"?

It's extremely important that EVERY system between your finger and IB's computer...
Be First Class and up-to-date and on backup UPS power and redundant.
I can only imagine the out-dated crap that some "unlucky" people are running.

rm+

:cool: :cool: :cool:
 
We believe that our Sun nights problems were caused by a fault inside one of our high-availability-file-servers (HAFS). The purpose of such systems to serve files in a reliable and redundant manner. They are implemented as combinations of dual/mirrored disk-array and a purpose-built hardware and operating system. We are contacting the manufacturers of various components of the system about the failure.

The connectivity issue that some of our customers experienced on Thu/Fri of last week had to do w/ a combination of two factors:
1) An HAFS event (similar to the one described above) caused thousands of TWS's to simultaneously reconnect.
2) Some of the reconnects were handled by our gateways that were upgraded from Linux OS 2.4 to 2.6. The version 2.6 of the OS has a bug that manifests itself when a number of simultaneous reconnects exceeds 1024. We have taken these gateways out of the system until we obtain a required OS patch or until we modify the gateway application to work around the OS bug.
 
Quote from IBsoft:

We believe that our Sun nights problems were caused by a fault inside one of our high-availability-file-servers (HAFS). The purpose of such systems to serve files in a reliable and redundant manner. They are implemented as combinations of dual/mirrored disk-array and a purpose-built hardware and operating system. We are contacting the manufacturers of various components of the system about the failure.

The connectivity issue that some of our customers experienced on Thu/Fri of last week had to do w/ a combination of two factors:
1) An HAFS event (similar to the one described above) caused thousands of TWS's to simultaneously reconnect.
2) Some of the reconnects were handled by our gateways that were upgraded from Linux OS 2.4 to 2.6. The version 2.6 of the OS has a bug that manifests itself when a number of simultaneous reconnects exceeds 1024. We have taken these gateways out of the system until we obtain a required OS patch or until we modify the gateway application to work around the OS bug.
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Thank you for this detailed explanation. It goes a good deal towards restoring trust.

Maria
 
Quote from RedManPlus:

Made 35,000 trades with IB last 12 months...
And use custom API software to track everything...
With many interconnected programs/systems.
Everything way too complex for manual.

My total downtime over 12 months is on the order of minutes (less than one hour)...
And that's through 50 upgrades...
And one API OCX upgrade.
More...
Agree with rmp. I *only* made about 5,000 automated stock and option trades thru IB last 12 months, but my down time was very low also.

Yes these problems are aggravating, but are there ANY mostly electronic brokers with better up time?

Not saying there aren't any, there probably are, but if your broker is better, tell us about it. I constantly see posts about problems at other brokers, but since IB is the biggest it gets the most attention.
 
Quote from Millano:

TWS won't load for me now. It just freezes on 'loading help file'.
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I guess it just decided to download a program file - not a server issue. That was odd... no explained reason why it decided to download a 10mb file on that particular log in.
 
I've received a "Pacing Violation" warning message several times today. I've never received this before today. I upgraded the software last night. Any one else having this problem?
 

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