IB Down

Quote from CFerret:

Anyone had their stop orders triggered during downtime?
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I did at 11:06:40 Eastern time.

This was pretty scary, especially if stop orders had not been honored while the system was down. The moral of the story I think is to have 2 brokerage accounts.

I would like somebody from IB to explain what happened here and what, if anything, they are doing to prevent this from happening again.
 
Quote from bluedemon77:

I did at 11:06:40 Eastern time.

This was pretty scary, especially if stop orders had not been honored while the system was down.
More...

Yeah that was my reason of asking.

Downtime is not a problem for me but only if stops are honored and executed properly.
 
Haha, here's a funny story for you guys. Just a few minutes ago I entered a long ZG trade, and for the first time in years I put in a stop loss order too, just in case, I exited my trade manually and forgot about the stop loss, it triggered and got me short, I then scored 5 ticks on it. Funny that.

Oh, gold is testing highs again, back to work.
 
Wow...just noticed EVERY chart has a big volume spike at 11:05 am. Now we know which broker everyone uses! I sure hope someone gets reprimanded/fired for this fiasco at IB. But lucky it was a slow day today...
 
Is it just a coincidence that this happened when many staff are likely to be on holidays? There must be just a few key I.T. guys there holding the whole thing together during regular times. Jeez.

And those guys are going to be getting some big pay raises next year!
 
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