IB Disconnect Again

CWB.

Glad to hear your months have work have gotten you somewhere. I'm been at it for 1.5 months so far and now help yet and that is with the stand alone version. Yes they've said it was my modem, my ISP, my router, not IB, my computer memory, etc. and none have proven to resolve anything.

Now I find out there is a supposed patch to help this pink out situation in the works. If it comes and works then great and I'll be thankful but I'm leary based on the past 1.5 months of work. This would, to me anyways, indicate some problem with either IB server, TWS or the communication between them. If that's the case I'd like to know so that I don't spend needless time trying to solve the problem in other ways. I'd like to stay with IB but at this point I've got to look at other options as others have done on other message boards due to frustration and lost income.

Fred
 
Quote from fredward:

CWB.

Glad to hear your months have work have gotten you somewhere. I'm been at it for 1.5 months so far and now help yet and that is with the stand alone version. Yes they've said it was my modem, my ISP, my router, not IB, my computer memory, etc. and none have proven to resolve anything.

Now I find out there is a supposed patch to help this pink out situation in the works. If it comes and works then great and I'll be thankful but I'm leary based on the past 1.5 months of work. This would, to me anyways, indicate some problem with either IB server, TWS or the communication between them. If that's the case I'd like to know so that I don't spend needless time trying to solve the problem in other ways. I'd like to stay with IB but at this point I've got to look at other options as others have done on other message boards due to frustration and lost income.

Fred
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I have upgraded to the latest version. I am still getting a pinkout screen for about 20 seconds every morning between 8:00 and 8:20 est. It comes back on no problem and cross my fingers that is the only problem I see all day (or at least of late). But for those of us that had gotten used to never seeing a problem with IB----it is a disappointment.
 
Quote from cwb1014:

No, the web-based version is not usually beta, although there is often a TWS beta release available at IB's website, which is always a web-based version (right now, there's a TWS 880 beta available; the full-release, TWS 879, is available as either stand-alone or web-based).

In my experience, the web-based version has always been a disaster, plain and simple. If you've had good luck with it, fine. But for people who are continually having problems with disconnects from IB's servers, the stand-alone version, by IB tech support's own acknowledgement, is a far better bet.

To say that there's "no practical difference between [the two]" is like saying there's no practical difference between a horse and a car because both happen to get you, eventually, to your destination! Again, use what you want, but for those having problems, do yourself a favor and abandon the web-based version forever--I spent months trying to get the web-based version to work, with the "help" of IB's tech support (consisting principally, until yesterday, of their blaming my router, computers, modems, and internet connections for the problems I was experiencing), and never could. Switched to the stand-alone and it's working flawlessly.
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Local problem at your end, I'd bet. It's the same code - it just uses Java web start to start it.

No I don't use the Web based version mostly because I have a bit of code to auto logon. But on the few occassions I have, I've had no problem.
 
In an attempt to see if others are getting disconnects at the same time and to help out DAV I will post my disconnect times. Please let me know if you have similar disconnects or others.

First one on Friday December 14, 2007

10:38 am EST for about 20 - 30 seconds.

Fred
 
Quote from fredward:

In an attempt to see if others are getting disconnects at the same time and to help out DAV I will post my disconnect times. Please let me know if you have similar disconnects or others.

First one on Friday December 14, 2007

10:38 am EST for about 20 - 30 seconds.

Fred
More...

yep....all my computers lost connection with IB at that time
 
mine is rock solid.

tws 879.8
java 1.6.0_03
hp pavilion centrino 1.6ghz
realtek ethernet
winxp
smc bridge
d-link adsl modem (supplied by broadband provider)
 
No disconnects today on my end. It does happen occassionally. We'll see if this can hold out for the rest of the week.

Anyone else see any disconnects?

Fred
 
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