IB difficulties

Here a copy of the email sent to me from IB when I had the same problem:

This problem can be resolved by clearing the jar cache and repairing
explorer.

To do this, go to the control panel, click on the Java icon, go to the
cache tab
and click on the clear jar cache button. From there, go back to the
control
panel, go to add/remove programs in the control panel, down to
Microsoft
Internet Explorer, select add/remove and select the repair option.

-Ernie
IB Technical Assistance Center

I hope it helps.

Rene
 
the plug cache might not be exactly what I wrote. Open IE explorer and browser for files lsimilar to that. Of course where I wrote YourUserName you should use your own user name which might be something like Me or Admin or Fred whatever the current user is.
 
Whenever I've had problem where things just plain don't work at all or take a very long time, I've usually punted and re-installed.
 
PG I have reinstalled but I'll dump the whole thing off my macine and re-download the plugin and reininstall. Thanks much for all your effort.

Renebush; Thanks also I'll give that a try.
 
It does seem like you DO have a Netscape Java plug-in installed which is what you DONT want. The existence of the plug-in is expected since you upgraded, but you really want all those plug-ins GONE, deleted.

With 5.5 SP2, You are running Java off the JRE itself, NOT the plug-in.
 
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