It has been some while but the problem hasn't been fixed yet.
Recently I have some chats about my issues regarding IB data and subscription.
For some reasons I don't want to use their own market data. Instead I would use my third-party data vendor.
I am very certain this won't affect my trading.
The staff replied but their answers didn't make sense.
The doubts I raised are as follows:
Steve_IB said:
Sorry but if IB does prefer to offer all data for free to stimulate client's trading volume, why don't you act now? What stop you from doing it?
What is the reason behind? Is it because IB thinks making money from datafeed subscription is better than making money from commissions? You should be frank about that.
By the way only market data in US markets has a waiver. Why don't you consider to offer waivers for non-US markets too, if IB does want to encourage customers to do more trades?
def said:
As to the first part, if you read the table carefully, it reads "Maximum $200 per device". Why did you skip the word "maximum" in your replies? It is the maximum only. That means it can charge less. Of course the bigger the brokerage, the easier you get a deeper discount from the exchange. Now you are charging us the maximum, that is $200, and there is no waiver or discounts unlike the US markets. In other words, you always need to pay for $200 no matter how heavy you trade.
As to the second part, it is silly to assume that a company who charges less than $200 is taking a loss. A business is to make money. A business is not a charity. If it didn't make any money, how could it survive?
But why do you choose to warn me (or rather remind me to subscribe data) EVERY SINGLE TIME I send or modify an order?
Why do you think it is appropriate to keep warning us every time? Don't you think one or two times only are more than enough?
Other brokers allow me to trade without subscribing market data (of course they don't bombard you like mad either), meaning that they are not doing it obligatorily.
All other messages can be suppressed through the Global Configurations. Why does IB intentionally leave this out? There must be some reasons why IB decides to have persistent popups to remind us when they don't subscribe your data.
I will be bombarded with the popups making me impossible to trade now if I don't subscribe that market data before I trade
Rather than fixing the problem now, why do you require me to post a feature request and vote in order to disable the pop-up window?
It doesn't make sense. It is called "Features Poll". This request is not a feature. This is a report of a bug or a design flaw which should be fixed as soon as possible. Unless IB thinks this is actually a "feature" by design, why doesn't IB take action and fix it now?
We can suppress all other popups and messages except the datafeed subscription reminder. It is hard to believe IB can't do it due to technical constraints. Saying this only let us know they actually want to keep the reminder for their own reasons.
If I understand the mechanism correctly, I need to persuade as many people as possibe to vote this poll up to the top of the list before IB takes the initiative to fix it. Why does IB unnecessarily add some barriers before a bug can be fixed? What stops you from fixing that minor problem now?
Recently I have some chats about my issues regarding IB data and subscription.
For some reasons I don't want to use their own market data. Instead I would use my third-party data vendor.
I am very certain this won't affect my trading.
The staff replied but their answers didn't make sense.
The doubts I raised are as follows:
Steve_IB said:
In fact for the exchanges that you get data for free, it is usually because we have campaigned to the exchange on your behalf so that you don't have to pay the data fees. We'd actually prefer that all data was free, so it would encourage clients to subscribe and trade those products.
Sorry but if IB does prefer to offer all data for free to stimulate client's trading volume, why don't you act now? What stop you from doing it?
What is the reason behind? Is it because IB thinks making money from datafeed subscription is better than making money from commissions? You should be frank about that.
By the way only market data in US markets has a waiver. Why don't you consider to offer waivers for non-US markets too, if IB does want to encourage customers to do more trades?
def said:
HK Exchange
http://www.hkex.com.hk/vendor/chargesch/rules.htm
the subscriber pays $200 HKD per month. We charge that and pass that to the exchange. If someone is charging less, they are either taking a loss or not reporting all info to the exchange.
As to the first part, if you read the table carefully, it reads "Maximum $200 per device". Why did you skip the word "maximum" in your replies? It is the maximum only. That means it can charge less. Of course the bigger the brokerage, the easier you get a deeper discount from the exchange. Now you are charging us the maximum, that is $200, and there is no waiver or discounts unlike the US markets. In other words, you always need to pay for $200 no matter how heavy you trade.
As to the second part, it is silly to assume that a company who charges less than $200 is taking a loss. A business is to make money. A business is not a charity. If it didn't make any money, how could it survive?
The warning popup is used to warn you that you haven't subscribe to the datafeed.
But why do you choose to warn me (or rather remind me to subscribe data) EVERY SINGLE TIME I send or modify an order?
Why do you think it is appropriate to keep warning us every time? Don't you think one or two times only are more than enough?
Other brokers allow me to trade without subscribing market data (of course they don't bombard you like mad either), meaning that they are not doing it obligatorily.
All other messages can be suppressed through the Global Configurations. Why does IB intentionally leave this out? There must be some reasons why IB decides to have persistent popups to remind us when they don't subscribe your data.
That's completely beyond me.Post the request on the features poll to allow the user to disable the pop-up window.
I will be bombarded with the popups making me impossible to trade now if I don't subscribe that market data before I trade
Rather than fixing the problem now, why do you require me to post a feature request and vote in order to disable the pop-up window?
It doesn't make sense. It is called "Features Poll". This request is not a feature. This is a report of a bug or a design flaw which should be fixed as soon as possible. Unless IB thinks this is actually a "feature" by design, why doesn't IB take action and fix it now?
We can suppress all other popups and messages except the datafeed subscription reminder. It is hard to believe IB can't do it due to technical constraints. Saying this only let us know they actually want to keep the reminder for their own reasons.
If I understand the mechanism correctly, I need to persuade as many people as possibe to vote this poll up to the top of the list before IB takes the initiative to fix it. Why does IB unnecessarily add some barriers before a bug can be fixed? What stops you from fixing that minor problem now?