Yeah I'm sick of blaming my ISP, cable modem, network card, operating system, etc for their shitty service lately.
Personally, I'm giving them only a little more time before I go somewhere else. I left Datek because for 3 months all I heard was excuses and constant bullshitting about their site problems, moving from NY to NJ, upgrades, etc etc. This game is tough enough as it is without having a broker busting my balls every other day with the same old technical issues.
They release a new version of their trading platform almost weekly and like someone else said, they introduce 2 bugs for every one they fix. I don't like the Java language for trading, or anything else for that matter. It's a glorified toy for creating fancy websites, not for the handling of serious money. Let them create a Win- or Linux-based trading platform that at least won't rely on Java. What will the next release be based on, Shockwave?