IB Commissions/power outage

[white17]

Check your daily statements for this week carefully. I found option commission errors on mine. I'm sure it was a glitch caused by the outage. IB corrected immediately when I pointed it out, but I could have missed it easily.

 

[def]

Quote from white17:

Check your daily statements for this week carefully. I found option commission errors on mine. I'm sure it was a glitch caused by the outage. IB corrected immediately when I pointed it out, but I could have missed it easily.

We knew about that right away. All options were charged for direct routing instead of SMART. On Monday or Tuesday, all option client executions - regardless of route were credited to reflect a fee of $1 per contract.

 

[entern]

Hi,

Mine were modified too (trading comissions) by more than a half. (thank you , ib was prompt on this)
However, I am not sure if ib charged correctly cancellation fees. If the system handled all orders as DIRECT ones, then while cancelling those orders would cost more than cancelling SMART ones.
I payed unusually big cancel fees for both Friday (when outgage happened) and Monday next week.
And this u cannot find out by yourself from ib statement, unless u count your number of cancelled orders

 

[def]

Quote from entern:

Hi,

Mine were modified too (trading comissions) by more than a half. (thank you , ib was prompt on this)
However, I am not sure if ib charged correctly cancellation fees. If the system handled all orders as DIRECT ones, then while cancelling those orders would cost more than cancelling SMART ones.
I payed unusually big cancel fees for both Friday (when outgage happened) and Monday next week.
And this u cannot find out by yourself from ib statement, unless u count your number of cancelled orders

I understand all charges were modified and treated as SMART. If you think there was an error send a note to the help desk and someone should follow up.