well, i have accounts with both, and have dealt with both customer services several times. my experience is that they both suck bigtime -- everthing you've heard about IB customer service also pretty much applies to datek's service.Originally posted by hyperblob
The reason I'm not yet an IB customer is primarily that I'd like to see much better customer support at IB. /.../ (on the contrary!, have never really used the Datek customer service so far, but it's good that they have at least a customer service if one needs it)
- jaan
