IB BookTrader not updating??

[$$$lover]

I havev one window of booktrader with EUR march 07 contract and armed...I have to use the Re-center button as a refresh button so the page updates rates and bid offer size....I have also been waiting to connect to live CS from IB chat for the past 40 mins and nothing.........

 

[franco82]

I close and reopen booktrader ....

Incredible .... IB don`t care Booktrader

 

[$$$lover]

yes I did that already...I even re-booted my pc...nothing...I am still waiting on cust serv..chat....

 

[ddunbar]

What version of TWS and What version of JAva?

 

[$$$lover]

tws is build 866.4 java is 1.5.0_10

 

[$$$lover]

...oh yes and still waiting for CS chat!!!

 

[ddunbar]

Just for kicks, why not try installing Java 6. It's the latest.

EDIT: And why are you using the browser based TWS?

 

[$$$lover]

Ok so I did update to Java 6.0.....thanks for the suggestion...unfortunately that did not work.....

the "good" news...I am still waiting for CS chat....so we are going on almost two hours......

 

[ddunbar]

I'm using TWS 865.7 & Java 1.6.0.

6EH7 comes up fine in booktrader. I'll load the browser based version and see what happens.

 

[$$$lover]

by the way I am not using the using the browser based TWS?....maybe it has to do with the latest TWS version, which I am running.......