IB bid price bigger than ask

I was watching a gapped up stock the other day and as the price started to fall, the bid/ask price crossed and stayed that way for about 15 minutes. In the meantime, trades were being made. Then I started a thread about it and never got even one single reply.
 
I'm sure a lot of people viewed your thread.

So that a customer won't get confused or make wrongful assumptions, would it not be possible to get "no quotes" instead of "wrong quotes" in such situations?
 
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