IB API disables TWS UI?

Quote from kubilai:

Working for me now, in US. For both retail and paper accounts.
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Not mine. IB must think their customers don't work much like their quality control people.
 
I just checked system status, and there is still no mention of the problem. I contacted IB via chat, and they told me they are hoping the nightly reset will fix the problem.
 
Quote from rwk:

I just checked system status, and there is still no mention of the problem. I contacted IB via chat, and they told me they are hoping the nightly reset will fix the problem.
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Nightly reset would fix theproblem? Sounds like they don't know what the problem is... damn...
 
I contacted def earlier and he contacted techs and software people. They were working on it.

It came right for me and is still right but I am being cautious on assumption I might have to ring up to close a position.
 
I somehow doubt that is going to fix the problem. I'm on the HK servers and am experiencing the problem. HK doesn't reset till late in the US afternoon.

I agree - they have no idea what the problem is.

You'll see notice on the system status once the issue has been resolved. That is typically how this service works (I'm being serious).
 
The TWS by itself is working fine. The problem arises when you try to connect your API software to it, then it freezes.
 
Quote from taodr:

TWS just freezes when Ensign or Quotetracker connects.
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Same here with Ensign. Worked fine all last week, Sunday and today. First had a problem right after the IB midnight reset.
 
Using Ninja and still have the problem, got some guy from support who thought its the version of java so reinstalled that
and same old issue

tws 882 , java 1.5 release 14 which I downgraded to this morning.

These guys are totally incompetent
 
My chat log:

Louis C: Hello, this is Louis. How may I help you?
Me: since the reset every time I start ensign charting TWS freezes
Louis C: yes, the API seems not working fine with java 1.6
Louis C: try to downgrade it to java 1.5, thanks
Me: it worked last week last night and all day today
Me: now I need to downgrade?
Louis C: yes, seems downgrade works
Louis C: and programmers is checking this issue now
 
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