First of all I'd like to say Genesis is a great brokerage overall. The rates that they can give are incredible, and overall their execution system is top notch.
However my biggest concern is the safety of my money their.
1) If you want to create/change your password you have to tell someone what you want to change it to (so they'll always know)
2) There are no securities questions, aka (what's your dogs name) I called genesis and the rep asked me for my user ID, with just that information I was able to change my password. Not only did he not ask a security question, he didn't even ask for my name.
I hope that Genesis will see this post and that the "political power" of elite trader will encourage them to change their securities procedures.
However my biggest concern is the safety of my money their.
1) If you want to create/change your password you have to tell someone what you want to change it to (so they'll always know)
2) There are no securities questions, aka (what's your dogs name) I called genesis and the rep asked me for my user ID, with just that information I was able to change my password. Not only did he not ask a security question, he didn't even ask for my name.
I hope that Genesis will see this post and that the "political power" of elite trader will encourage them to change their securities procedures.
