I closed my IB account

[Enginer]

Quote from Choad:

There was a new TWS version yesterday, I think, and if using the browser-based TWS it has to download a bunch o' bytes to your machine during these all-to-frequent "upgrades." The browser version always has to load some stuff, but nowhere near as much as when there is an upgrade.
....
The answer is to ALWAYS use the TWS that installs and stays on your machine, then TURN OFF the "TWS auto update" feature. Or at least never update within a few hours of the market open.

C

W98 has some legacy features that TWS may not be supporting. It is not clear if your version changed in the last few days. IB programers may not even be testing updates on something as old as W98, and may need a bugfix. I've used CP/M, DOS, W3.0, 3.1,95, 98SE NT3.0 4.0 W2K and W XP Pro. All have >some< problems but 95 and 98 had the most with changing programing standards. XP solved some of that by dropping old API calls/messages. W98 was far the worst with with what is called "DLL Hell." Even a simple game installation can shoot my wife's W98 machine out of the water on a program that was running "yesterday" just fine. Java on W98 scares me....

 

[50 cent]

if you upgraded or want to re-install tws, make sure you click on the NEW links created in the start menu. sometimes the old links don't work since they change the command line parameters in the link. this was a known problem some versions ago.

 

[murray t turtle]

Quote from ElectricSavant:/kiwi

Thanks ..

=======

Thats what i told the computer lady at the repair shop;
after they fixed my HPQ/Compaq/Windows 98. Thanks.

Like HPQ/Compaq/WindowsXP home better.

However something else I can seriously say ,
in favor of Windows 98,
Windows 98 will help you appreciate
like the older market makers paper sheets.

May not be SMART in the strictest sense, but it was still helpful.

 

[loufah]

Quote from hoodooman:


I cannot use the IB site. It won't let me sign on.

Well, if you closed your account, I expect that it won't let you sign on.

What were the symptoms before you closed your account?

 

[bundlemaker]

Quote from zdreg:

your questions were probably very basic.
customer service for online trading is an area that is just very difficult to do well.

They were anything but basic. If it's basic stuff I consider it my responsiblity to know the user manual inside and out and not waste support staff time with that kind of stuff.

My calls were related to questions about uncertain status of an order, TWS just popping off the screen (turned out to be caused by spyware), and a question about account funding. I don't recall the other call, other than it was some weird technical glitch which involved several calls.

If IB staff is treated more or less the way they are spoken about on this board, then I understand why they might not be real keen to help. As I've said before, you can't treat them like dirt and expect any real help.