I have been able to login around 8:30 CT without data. Then hours later data arrived. But I had a trade on TSLA at around 2 pm where the orders were not placed and I wasn't able to cancel them. Also I am still hearing connection re-established from time to time.. It seems still not 100% ready..
I can not log in to TWS either visit its website.any one has same issue?
- Thread starter trend2009
- Start date
Finally able to login by IBKR phone app around 4:50pm EST, that's a full trading-day outage. Vancouver, Canada.
Still cannot login on PC to Portal account management webpage, but that has been an issue for at least 5 days ago and has been happening 6 months or more. Their 2FA login procedure via PC seems to have issues.
On the good side, a NASDAQ limit buy order I put in late Friday unexpectedly got filled today before regular hours, LAZR, nice profit.
Still cannot login on PC to Portal account management webpage, but that has been an issue for at least 5 days ago and has been happening 6 months or more. Their 2FA login procedure via PC seems to have issues.
On the good side, a NASDAQ limit buy order I put in late Friday unexpectedly got filled today before regular hours, LAZR, nice profit.
I only "lost" a little bit and I was going to lose that anyway in the short term. However I "Didn't Make" a lot of money that I would have made because my plan was to buy up some MNQ last night or this morning early. Can't claim any damages there, with any real chance of getting anything for it.
I was already running 981 so that isn't what helped. It was just the time it took to install, was what it took to get you connected, I think.
So it is not our fault and we are not responsible.
Dear Clients,
Some of you experienced service interruptions or outages today due to a failure in IBKR’s systems, which are built upon a sophisticated “High Availability” data system provided and serviced by a leading technology vendor. The system was specifically designed to minimize the likelihood of the kind of technology failure that we experienced and it has performed well to date. Nonetheless, it did not work as expected today.
We worked with the vendor to identify the issue and began restoring our systems shortly before the open for trading on the US markets. Most clients were able to access most services by late morning and we brought remaining services online over the rest of the trading day.
Any technology can fail, and we take the quality and resiliency of our systems very seriously. We will incorporate the vendor’s analysis into our own independent assessment of today’s partial outage to make it even more unlikely that it could occur again in the future.
Interactive Brokers prides itself on its advanced trading platform and appreciates the faith you have placed in us. We are dedicated to ensuring that we can provide you with the cutting edge and reliable brokerage service that you should always expect from IBKR.
Dear Clients,
Some of you experienced service interruptions or outages today due to a failure in IBKR’s systems, which are built upon a sophisticated “High Availability” data system provided and serviced by a leading technology vendor. The system was specifically designed to minimize the likelihood of the kind of technology failure that we experienced and it has performed well to date. Nonetheless, it did not work as expected today.
We worked with the vendor to identify the issue and began restoring our systems shortly before the open for trading on the US markets. Most clients were able to access most services by late morning and we brought remaining services online over the rest of the trading day.
Any technology can fail, and we take the quality and resiliency of our systems very seriously. We will incorporate the vendor’s analysis into our own independent assessment of today’s partial outage to make it even more unlikely that it could occur again in the future.
Interactive Brokers prides itself on its advanced trading platform and appreciates the faith you have placed in us. We are dedicated to ensuring that we can provide you with the cutting edge and reliable brokerage service that you should always expect from IBKR.