I can not log in to TWS either visit its website.any one has same issue?

tonyf · Dec 7, 2020

Now I wonder if IBKR will get fined for this.

Banks in the UK (Lloyds) were fined by the regulator this year when online account were not accessible.

trend2009 · Dec 7, 2020

The backup server in the New York looks working normally. They have not switched to the backup server so far. What is the purpose of backup server?

may916us · Dec 7, 2020

I should have visited here earlier...I have tried to call IB customer service more than 10 times, even called to Hong Kong, got the same answer "no English support at this time"....What is going on with IBKR?

henry76 · Dec 7, 2020

I have problems too ( with ib , obviously).

R1234 · Dec 7, 2020

Same problem here. Logging in from NY.

tonyf · Dec 7, 2020

do we have any idea what this technical issue is?

Do they not feel the need to update their clients at all?

El_Cubano · Dec 7, 2020

tonyf said:
Y

"IMPORTANT: Due to a technical issue clients may be unable to connect through our web, mobile, and desktop trading platforms. We are working to address the issue.

[Mesg Id: 1000001]£

Talking about https://www.interactivebrokers.ca/en/index.php?f=2225

El_Cubano · Dec 7, 2020

And watch...tomorrow there will some TWS update adding some stupid useless feature nobody asked for or wanted ignoring this or some other glaring issue

traider · Dec 7, 2020

This is bad Monday one of the busiest day of the week
What happens to millions in losses caused by inability to hedge.

tonyf · Dec 7, 2020

El_Cubano said:
And watch...tomorrow there will some TWS update adding some stupid useless feature nobody asked for or wanted ignoring this or some other glaring issue

I hope the auto-liquidation robot will take a break today as well in that case.