My first question since it was noted you have the NY hat, are you a New Yorker, more specifically New York City? If so then you can count me out. Long ago I worked for an airline, and the biggest dumbest, assholes were always the New York City butt wipes. They knew more than anyone, and always told you so. They always gave an attitude even when things were going smoothly. The list goes on, but the reality was always the opposite. They knew nothing and were useless tools annoying everyone else. Big talk with no knowledge of what they were saying, but you had to listen to them because they always said it as loud as possible. You know loud makes it true.
Some of the best stories I have from those days are watching gate agents and flight attendants give it back, and the expressions on the faces of the tools, and laughs from other customers, priceless. Then would come the I know the president of the company personally, and I am going to call him. First, they would mispronounce his name, and second no one ever got a call or got fired.