- This broker and their servers are totally overload, keep that in mind, i talked to the customer services in Swiss and they said that... I think it is because of the removing minimum fund (like 10-20k before) requirement. Even to get approved it took 3-4 weeks.
- Their trading software is the probably the worst trading software: TWS. If you click a ticker symbol it takes years to load charts and many times it doesn't load. If you contact the customer support 2-3 days later comes the answer "there was a backend bug, it should work now" and 1-2 weeks later same problem occurrs again. They fix again, and a while later you got the same problem again. And they suggest me to remove VWAP, because VWAP causes many problems in TWS... I traded months long without any indicators.
- Customer service is slow and they can't help for specific problems. I mean, many times i felt like i am talking to someone, who has never heard TWS. If you ask a question on phone, they are checking the their FAQ pages and trying to help and in that while you are losing bunch of time. As a day trader every single minute is important for me and if i stuck because of the software from stone age, i need immediately help but you can forget it on IB.
- They don't accept but their servers are way overload. Data is very slow. If you have many tickers in your watch list, you have to pay extra. Kinda like 30 bucks monthly for every 50 tickers in watchlist or so, i forgot the exact cost, sorry. But still the data is laggy and software freezes many times. There are many topics in this forum that many people have the same problems, but IB doesn't accept the reality.
- I don't want to talk much about order execution speed but if i give an order on booktrader, software freezes 1-2 secs long and then i hear "order filled". It is interesting.
- Short sell list is not enough. There is no barrowable shares for many daily top runners. And idk why but borrawable shares dissapear on the market opening . For example stock X had 750k shares to borrow and when market opens, even there is no volume (5k volume in first min), those 750k shares dissapear somehow. It was suspicious for me but since i am not a much experienced trader, i don't want to blade IB for that. But according to my experiences you can short the daily top runners 90% of the time only in pre market... And because of that you are being forced to short earlier.
- Some tickers in EU is not added there. You need to tell the customer support that they add those tickers... But many blue chip stocks from EU are added already. I just don't understand why we should do the broker's job... Why don't have they up-to-date list idk.
- Their trading software is the probably the worst trading software: TWS. If you click a ticker symbol it takes years to load charts and many times it doesn't load. If you contact the customer support 2-3 days later comes the answer "there was a backend bug, it should work now" and 1-2 weeks later same problem occurrs again. They fix again, and a while later you got the same problem again. And they suggest me to remove VWAP, because VWAP causes many problems in TWS... I traded months long without any indicators.
- Customer service is slow and they can't help for specific problems. I mean, many times i felt like i am talking to someone, who has never heard TWS. If you ask a question on phone, they are checking the their FAQ pages and trying to help and in that while you are losing bunch of time. As a day trader every single minute is important for me and if i stuck because of the software from stone age, i need immediately help but you can forget it on IB.
- They don't accept but their servers are way overload. Data is very slow. If you have many tickers in your watch list, you have to pay extra. Kinda like 30 bucks monthly for every 50 tickers in watchlist or so, i forgot the exact cost, sorry. But still the data is laggy and software freezes many times. There are many topics in this forum that many people have the same problems, but IB doesn't accept the reality.
- I don't want to talk much about order execution speed but if i give an order on booktrader, software freezes 1-2 secs long and then i hear "order filled". It is interesting.
- Short sell list is not enough. There is no barrowable shares for many daily top runners. And idk why but borrawable shares dissapear on the market opening . For example stock X had 750k shares to borrow and when market opens, even there is no volume (5k volume in first min), those 750k shares dissapear somehow. It was suspicious for me but since i am not a much experienced trader, i don't want to blade IB for that. But according to my experiences you can short the daily top runners 90% of the time only in pre market... And because of that you are being forced to short earlier.
- Some tickers in EU is not added there. You need to tell the customer support that they add those tickers... But many blue chip stocks from EU are added already. I just don't understand why we should do the broker's job... Why don't have they up-to-date list idk.
