huge slippage on IDEALPRO

K

KS96

Yesterday (16/Sep), on IDEALPRO:

AUD/USD
sell-stop at 0.7961,
filled at 0.7910 at 23:33:33 CET,
51 pips slippage !!! (0.64%)

NZD/USD
sell-stop at 0.6559,
filled at 0.6538 at 23:44:30 CET,
21 pips slippage !! (0.32%)

I got stop-hunted and ripped off for good.
Got filled at the worst bid showed up
in their "Time & Sales" around those times.
Oanda didn't show so low bids.

No problem according to customer service.
Draw your own conclusions.

I opened a trouble ticket and waiting.
 
trading FX on Ideal Pro is trading on a ECN.....with all advantages and disadvantages. Using stops and market orders on a ECN certainly in market conditions right now is asking for this kind of slippage. Trading on a ECN had advantages, but so has traing just through Oanda or any other MM.

I can assure you IB was not hunting any stops.
 
Quote from Cybren:


I can assure you IB was not hunting any stops.
More...

That's right. The "liquidity providers" are hunting stops.
IB should protect the customers from this kind of
fishy games, imo.

Come on now... 51 pips slippage in AUD during a
dead zone can only be one thing.
Even Oanda had much better bids at the time.
 
Quote from KS96:

That's right. The "liquidity providers" are hunting stops.
IB should protect the customers from this kind of
fishy games, imo.

Come on now... 51 pips slippage in AUD during a
dead zone can only be one thing.
Even Oanda had much better bids at the time.
More...

How do you suggest IB protect you? We don't provide your stop information to anyone. I'd suggest you use stop limit orders or better yet, if you can monitor the screens, manage your trades manually. Alternatively you can change your trigger config. The markets have been very choppy and you've got to judge the liquidity available if and when using market orders.
 
Def,

Please explain the following:

According to Times & Sales (I attach a screenshot),
my AUDUSD stop should have been triggered
at 23:33:30 CET, when the offer went <= 0.7961
for the first time and the bid at that time was 0.7937.
You also show bids of 0.7939 and 0.7945 right after.
Yet my stop gets filled 3 seconds later at 0.7910.

Someone must be held responsible for at least the 27
pips (from 0.7937 to 0.7910).
Are your systems maybe too slow?

If you can argue that nothing is wrong here,
then I will rest my case. (I just added this extra
info to the trouble ticket, btw).
 

Attachments

Read about how their stops are triggered and then start trading FX futures.

This nonsense about FX being the most liquid market in the world is one of the biggest lies perpetrated on the trading public I have ever seen.



Quote from KS96:

Def,

Please explain the following:

According to Times & Sales (I attach a screenshot),
my AUDUSD stop should have been triggered
at 23:33:30 CET, when the offer went <= 0.7961
for the first time and the bid at that time was 0.7937.
You also show bids of 0.7939 and 0.7945 right after.
Yet my stop gets filled 3 seconds later at 0.7910.

Someone must be held responsible for at least the 27
pips (from 0.7937 to 0.7910).
Are your systems maybe too slow?

If you can argue that nothing is wrong here,
then I will rest my case. (I just added this extra
info to the trouble ticket, btw).
More...
 
Quote from John_Wensink:

Read about how their stops are triggered and then start trading FX futures.
More...

Read my post first before you start typing.
Did I say anything about FX futures?

My stops are set to trigger on bid-ask,
and the problem I described is real.

Do me a favor and let someone else more
knowledgeable reply.
 
I think I have discovered your issue, you don't have any reading comprehension skills.

I'll translate:

Read about how their stops are triggered and then start trading FX futures.

What the previous sentence means is:

Check to see how their stops are triggered (end of action) and then (and then meaning after you have read the stop policy) start (start meaning to start something new or do something you were not previously doing) trading FX futures.

In simpler terms it means get familiar with their stop triggers because they are based on how options trade rather than how equities or fx trade and THEN forget the FX bullshit and trade FX futures and you won't have that problem.





Quote from KS96:

Read my post first before you start typing.
Did I say anything about FX futures?

My stops are set to trigger on bid-ask,
and the problem I described is real.

Do me a favor and let someone else more
knowledgeable reply.
More...
 
Quote from John_Wensink:

I think I have discovered your issue, you don't have any reading comprehension skills.

I'll translate:
More...

oops... It seems I hurt your ego.

As I said, do me a favor...
 
agree with you, John_Wensink...


FX is a non regulated market like futures...
even if IB is a ECN who will guarantie you a good fill?? there is no exchange, where your curr. is traded, there are only some banks and liquidity providers, buying ans selling...

trading futures, you will not have those problems... :-)))
 
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