Quote from dabao91:
Hi, traderNik, would you mind if I ask you a question?
Do you associate with IB in any way (except as a customer)?
You do not have to answer if you donât want to.
Thanks.
No I don't mind at all. I have absolutely no association with IB in any way, other than as a customer. Furthermore, I hesitated to open an account with IB for at least 2 years, based (somewhat illogically) on what I read here.
I know that IB has its problems, mainly with their constant upgrades to TWS and the stability of the platform, and with the reactivity of customer service. My biggest fear is that an IB mistake or programming error will cost me money and it will be a 3 month process to get it back, if in fact I ever can, because I signed away the right to claim it. Having said that, I opened an account at IB because I started to realize that 8 times out of 10, the guys who post the IB bashing threads are actually incompetent and their problems were the result of their own errors.
Their data feed is not reliable enough to trade off of (IMO). The charting is not good. It is also free. If you can't afford a data feed for intraday trading, don't trade.
I am in Canada and my CS is located in Montreal. As I have said before, if you know how to talk to them, there is no problem at all. I have held in queue for a maximum of about 8 - 10 minutes for a CS rep. Not great but better than my telco. They aren't there to make you feel all warm inside. They don't give a f**k how you feel.
A quick search of my posts here will confirm (for anyone who cares, although I don't know why they would) that I have nothing to do with IB except as a customer.
I notice, after a search of your posts, that you spend a lot of time posting about IB. That's a bit odd. Do you work for a brokerage?