Hotforex is a market maker who winds the spread during news hrs to trip the stop loss they wind the spread even 30 pips.one of the worst broker I ever meet in life.
Yesterday I made a credit card payment to fund my account at HOTFOREX. I followed up with a live chat to ensure they had received the payment. They informed me they had not received a payment. I provided them with a copy from my credit card company showing a payment had been received by them. HOTFOREX said they would look into it. Today I followed up with HOTFOREX and was told they did not have a payment from me. I went to my credit card company and received documentation HOTFOREX had been paid and taken the funds. I informed HOTFOREX of my conversation and again HOTFOREX said they would look into the matter. My credit card company also provided me with documentation where HOTFOREX had tried to debit my credit card a second time for an unauthorized withdrawal. I communicated that information to HOTFOREX and have now requested they credit my credit card with the original amount plus the transactions costs charged by my credit card. I said to have this done by today as HOTFOREX continues to tell me they are 'investigating' the matter.
happy holidays everyoneasanemma, yep, many brokers are scumso, what tell u hotforex now?
