

Quote from andy4:
Hi Guys,
well have some thinking to do, concerning AMP.
The result, still no return phone call from them !! I Called them at 8.02am and they answered right away. Put me through to their trading desk. I explained what happened and the guy said "yep" it happens a lot !!
The problem comes down to , so he says, TT clearing or resetting their servers between 4pm and 5.30pm EST, wipes out your position ??
He told me to shut Ninja down and switch back on in 15min's, he'd reset DOM to "0" I did and all is well ,on the Ninja end.
BUT still not nice to see about a 1400$ loss on the DOM even if not real. Plus no one there to answer a phone in the evening, or return a call ?
I have been very pleased with AMP, their tech help has been very good (I struggle with the simplest things) Their comm' seem to be the lowest , so I guess I'll think about what happened and try to put safe guards in, at least I know, what maybe can happen.
Later,
Andy