Having trouble logging into IB

[daytrader85]

Is anyone else having this problem?

I'm usually able to log in to TWS by 12:00pm CT on Sundays.

 

[doli]

same here. IB's status shows up.

 

[daytrader85]

Ok, just making sure.

Hope they fix it by tomorrow's open.

 

[pcgeek86]

Yes, trouble here as well

 

[FT79]

Same problem here. If everyone makes an inquiry/trouble ticket the will discover the problem sooner and hopefully will speed up the process of resolving the issue.

 

[pcgeek86]

Quote from FT79:

Same problem here. If everyone makes an inquiry/trouble ticket the will discover the problem sooner and hopefully will speed up the process of resolving the issue.

E-mail sent ... apparently their hours start at 6:30 EST on Sundays?

 

[pcgeek86]

Quote from pcgeek86:

E-mail sent ... apparently their hours start at 6:30 EST on Sundays?

Maybe not ...

Dear Trader

IB is no longer supporting email communications for most types of inquiries. Your email has been transferred to IB’s Client Inquiry Management System (CIMS).

I'll send a trouble ticket through Account Management.

 

[pcgeek86]

The "Client Inquiry Mgmt System" is currently down for maintenance. Thank you for your patience.