the data feed was behind and unreliable. The time and sales would just freeze for a minute or more and then burst to catch up. Just rediculous!
Many times during the free trial the data would just stop! I called them and asked what was up, their reply was that they were having problems because they had brought the trading platform on board.
To me this was not truthful because when I signed on they had yet to introduce the trading platform and therefore I interpreted it as a smoke screen that they were using to cover up some serious problems.
I'm sure that they will get their act together, eventually. I'm just not going to wait.
ps I'm a bit shocked they would cancel the free trial period. Maybe too many people like me where finding out they had problems and not signing up. Otherwise if you have a great product you stand behind it and offer a free trial just to prove how good it is.