This may not be the right place for this.. . . but
On Monday, March 21st all option routing within ThinkOrSwim was down from ~10-12:30. Although the issue was related to a tooling upgrade, the platform was not able to be rolled back. Customer support was swamped and unreachable.
My problem was not with this issue (as big as it was), it was with the fact there was a corporate decision NOT to inform customers what was going on.
Long story short, I feel I have no choice but to take my account(s) and go somewhere else.
So where should I go? I really don't know what else is out there that may be similar or not.
My requirements:
- I do mostly option trading (vertical spreads, calendars, etc)
- Ability to sell naked options ( I do this once in a while stepping in or out of a position)
- I like to see real-time data for my watch lists and for my portfolio
- multiple accounts need to be easily accessible
- basic charting (sma, drawing trend lines)
Nice to have:
- Auto trading, I don't do much with this, but I plan to moving forward
- Forex trading, decent ToS overnight rates, etc
Rates:
I currently pay $1.25 per option w ToS, everything else is standard
Previous years, I have spent ~40K in commissions, not sure that matters.
On Monday, March 21st all option routing within ThinkOrSwim was down from ~10-12:30. Although the issue was related to a tooling upgrade, the platform was not able to be rolled back. Customer support was swamped and unreachable.
My problem was not with this issue (as big as it was), it was with the fact there was a corporate decision NOT to inform customers what was going on.
Long story short, I feel I have no choice but to take my account(s) and go somewhere else.
So where should I go? I really don't know what else is out there that may be similar or not.
My requirements:
- I do mostly option trading (vertical spreads, calendars, etc)
- Ability to sell naked options ( I do this once in a while stepping in or out of a position)
- I like to see real-time data for my watch lists and for my portfolio
- multiple accounts need to be easily accessible
- basic charting (sma, drawing trend lines)
Nice to have:
- Auto trading, I don't do much with this, but I plan to moving forward
- Forex trading, decent ToS overnight rates, etc
Rates:
I currently pay $1.25 per option w ToS, everything else is standard
Previous years, I have spent ~40K in commissions, not sure that matters.