Globex Problems

[FX-Trader]

- copy from IB message board -

FX Trader - Posted on Friday, September 20, 2002 - 05:59 am:

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For months now IB customers are experiencing problems with trading on Globex and many lost money that they will not see ever again. Customers receive emails like the following (excerpt):

" (...) we have been notified by the Globex that they are reporting an additional execution that is going to added to your account (...) this late report is a result of a technical problem at Globex.

IB Customer Service"

What is going on at Globex ? We pay the highest exchange fee that I ever saw for your wonderful Globex2 system. But over and over again this kind of crap happens. Please explain ! TIA

www.interactivebrokers.com/discus/messages/2049/2049.html?1032515981

 

[FX-Trader]

ALL GLOBEX MARKETS CLOSING (post #2)

This is a Message From: GLOBEX Control Center
Effect Date: Fri September 20, 2002 05:13 am CST

Message: At 5:15am CT all GLOBEX markets will halt due to system difficulties. Updates will follow.

This is great ! What do they use all the money for ? Exchange Fee is 2.32$ per rounturn.

 

[FX-Trader]

+++ IB TWS Bulletin Board

- Tue Sep 24 12:01:04 2002 EST GLOBEX TRADERS:

GLOBEX has resolved their issues,
GLOBEX is now avialable for trading.

- Tue Sep 24 11:53:01 2002 EST GLOBEX TRADERS:

GLOBEX is still unavailable due to issues at the
exchange. GLOBEX is working to correct the issue.

- Tue Sep 24 11:43:33 2002 EST GLOBEX TRADERS:

GLOBEX is currently unavailable for trading.

 

[profitseer]

yeah, I got that msg. Hadn't put anything on. Never did get one that said it was ok. But I went ahead and traded anyway. No problem.

 

[FX-Trader]

No quotes nowhere for the session starting at 3:45 CT ...

 

[Tech Analysis]

Just got my first tick now at 9:00 EDT

Nice little outage there, guys.

 

[FX-Trader]

Where does all the money go ? 2.32$ per roundturn !

And why don´t they post their outages here ?

www.cme.com/electronic_trading/gcc.cfm

 

[Sam123]

Crude oil eminy market depth is now in the 647 range. The trades are normal (64 price range.) It seems that it's off a decimal point. Is anyone else getting these incorrect quotes?

 

[chisel]

Quote from Sam123:

Crude oil eminy market depth is now in the 647 range. The trades are normal (64 price range.) It seems that it's off a decimal point. Is anyone else getting these incorrect quotes?

It looks fine on my TWS.

 

[FredBloggs]

HOW COME THESE GLOBEX PROBLEMS ARE NOT AFFECTING OTHER BROKERAGE CUSTOMERS?


i trade on globex almost every day, and have not had this issue - but then i dont trade with ib.

sounds like ib is spinning another yarn