I also have an account with them...statements are fine, emailed nightly, always correct so far (6 months with them). Margin is fantastic for intraday trading of the minis etc. I've called them 3 or 4 times for intraday help when I lost connection or whatnot, always got an answer on 1 ring and was helped by the person who answered, which rather surprised me...I'd ask for tech support or the order desk etc, and be helped on whatever issue by whomever answered, saved hold time and re-explaining my issue to X number of different people ( a common problem I had at Ira Epstein for example.) Only sent money in once, and that was via wire transfer and it was there for trading in 24 hours. Twice I had a 1 day delay in getting a wire out from them to my personal account. Both times I felt it shouldve easily been handled the day requested, but just got hung up one extra day. Overall, no complaints, and better than 3 or 4 others I've worked with over the years.
cheers