I have a Gl win on my desk for a backup. I dont use it that often but when I do it seems very realiable. I have had some TT issues lately with slowness..when this happens I switch to GL and it works great. The only complaint I have is that the actual front end or software used to enter the order is a little cumbersome. Just not as quick when modifying or canceling an order. I think they have some sort of dome type set up but Im not familiar with that. Customer service had always been good. Jim