Quote from scorpion:
to eric.. whats why et is a joke, because of clowns like yourself. read my post, i said i used the software for 2 years, and in the last 6 months their has been issues with the software period. it has not been fixed period. so go shill for some other company and state the facts instead of being a jerkoff with all the other positive posters on this thread.
Looks like you need to read what you said, not me. I quoted what you said, word for word, in my post. To refresh your memory, you said
"i have used this software for a few years now. it does not work properly period."
(Note: The shift key can be used for capitalization, when desired)
Anyone that uses a software program for trading for 'a few years', and that program 'does not work properly, period' is someone that should find a new career and leave trading.
Regarding Laser... I don't think any Genesis clients here have disputed that Laser has had problems during the past 1-2 months. Even Genesis management has come to ET to acknowledge that and point out what they have been doing to correct the issues. It seems that virtually everyone using Laser on ET (except you) has seen tremendous improvement during the past week, as well. If you haven't, then I suspect that you might have the common sense to realize that maybe it's a problem with your system or connection.
There are many <i>professional</i> and consistently successful traders, including myself, that use Genesis for our livelihoods. I probably speak for most of them when I say that Genesis is my partner in my trading business. When I have problems, it costs me trading opportunities and it costs them commissions. When <i>they</i> have a problem, it costs me trading opportunities and it costs them commissions. It is in my best interest for them to have a fast, stable and reliable platform on which to trade. It is also in <i>their</i> best interest to provide a fast, stable and reliable platform on which their clients can trade. At times, I have problems, and it costs both of us business. At times (usually seldom, but certainly had been an issue recently), they have problems, and it costs them and their clients business/trading opportunities. That's simply life, and part of the business. No firm is perfect.
I will also point out that I have never asked to have a loss credited back to me on the extremely infrequent occasion when a problem on their end results in a loss. I realize that this is just part of the cost of doing business. For what it's worth, I've been their client since Aug 2004, and have executed 1.2M trades with them during that time. If you can find a better broker, do yourself a favor and move to them.