Geico Auto Insurance Won't Play Fair

Quote from Tsing Tao:

I was just about to switch to Met Life from Geico. I haven't notified Geico, but I will mention this (for all the good it does) when I tell them my reason for switching. If you want to PM me specific details so I can mention those, I'll do that too. Otherwise, I'll just mention it generally.
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Sure, go ahead.

Quote from Wallet:


The Insurance company will pay them/repair shop the additional....... you might have "prior damage issues" if your adjuster feels some of the damage may have been on the vehicle prior to the storm, you didn't specify any details about the vehicle, year, mileage, make/model.... they wont cover them.
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I'm not sure if this was a question. But the car is a year old. It's a 2012. I brought it brand new. There's only 10,000 miles on it.

I felt like the adjuster rushed the whole thing and ignored the damages I was pointing out. What makes it suspicious is that he allowed PDR for the other panels: hood, side door, fender, etc. All of which are under $150. He underestimated the hood btw. But then left out the repair for the roof which has the most hail and would cost $1000.
 
Quote from jinxu:

Sure, go ahead.


I'm not sure if this was a question. But the car is a year old. It's a 2012. I brought it brand new. There's only 10,000 miles on it.

I felt like the adjuster rushed the whole thing and ignored the damages I was pointing out. What makes it suspicious is that he allowed PDR for the other panels: hood, side door, fender, etc. All of which are under $150. He underestimated the hood btw. But then left out the repair for the roof which has the most hail and would cost $1000.
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Take your car to the repair shop of your choice, find a good one. Let the shop know your concerns and how the car was damaged i.e. Tornado, make sure your on the same page with the shop about what all needs repaired, scratches etc.... they will make the supplement request for the additional money.

99% of the time that's all that's needed.
 
Yeah, i don't want to do that. The value is already shot so right now I just want my check. My understanding is that the insurance has to pay up and the money is mine to do as i wish.

And im aware of the rumors that geico will pressure shops to take shortcuts and half-ass jobs with supplements.

So, i got a hold of the adjuster. He basically said he wont do a second estimate. What I want to know is why he want to ask if im gonna get it fixed and say he wont write a bigger check because he doesn't know if ill use the money or not?

What's his motive? Is there some legal reason?
 
Quote from jinxu:

Yeah, i don't want to do that. The value is already shot so right now I just want my check. My understanding is that the insurance has to pay up and the money is mine to do as i wish.

And im aware of the rumors that geico will pressure shops to take shortcuts and half-ass jobs with supplements.

So, i got a hold of the adjuster. He basically said he wont do a second estimate. What I want to know is why he want to ask if im gonna get it fixed and say he wont write a bigger check because he doesn't know if ill use the money or not?

What's his motive? Is there some legal reason?
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They think you are going to get estimates that are too high and pocket the check and not do the repairs.

Just get two estimates (or 3) and send them to them. Sue them in small claims court if they will not pay.
 
Quote from jinxu:

Just called again and ask for his supervisor phone number. He say he doesn't know it. Is this odd?
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At this point, you need to document the time and the content of every phone call completely.

The next step is calling the state insurance commissioner's office.

The next step after this is hiring a lawyer.

Documentation is key to resolving this issue.

BTW... IMO Geico is one of the worst insurance companies out there when it comes to claims. I would never have Geico as my insurance company.
 
Haha. Tell me about it.

I called the adjuster one last time. This is what he said.

He said he will look into it again but on the condition that any addition is a supplement that goes towards repair.

I told him that isn't acceptable and he accused me of only wanting a check. I told him that check is for me to do with whatever I want. Then me make some case that isn't true and the money is by law only for repair. And is also by my bank's rule due the requirement of my lien.

I told him that my bank already gave me the okay that I can put the check towards my loan and would not need to get repair if I choose not to. He told me again that he cannot give me more money if it isn't for repair and it is by law that the money has to go towards repair.

And last he asked me if I can prove that he incorrectly did the adjustment. The other estimate was for $9000, he gave $3000 and left things off the estimate.

Can anyone tell me if he's B.S.ing me? Especially about the money needing to go to repair by law because I heard elsewhere that the money is for me to do with whatever I please.
 
Quote from jinxu:

Yeah, i don't want to do that. The value is already shot so right now I just want my check. My understanding is that the insurance has to pay up and the money is mine to do as i wish.

And im aware of the rumors that geico will pressure shops to take shortcuts and half-ass jobs with supplements.

So, i got a hold of the adjuster. He basically said he wont do a second estimate. What I want to know is why he want to ask if im gonna get it fixed and say he wont write a bigger check because he doesn't know if ill use the money or not?

What's his motive? Is there some legal reason?
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Like I said in my original response, insurance companies will not write a full value estimate because they know about a third of their insureds will not fix their vehicles. The only way they will pay full value for repairs is to have the car fixed. Take the car to an independent shop, not a pro shop for the insurance company, that way the repairing facility isn't in bed with your insurance company, quality of repairs will be much higher.

If you financed your car a year ago, still making payments then what ever settlement check you receive will be made to both you and the bank holding the lien.

If your just trying to pocket the money, good luck fighting the insurance company, they have lawyers on payroll.

Fix your car, pay your deductible and go on it isn't worth the time waisted.
 
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