Quote from boogeydad:
I came from index futures to trade with fxcm, and have been with them for a few months. I read all of the criticisms AFTER signing up with them, and have watched my trades very nervously. A couple of weeks ago, I got stopped out of a very very steep price spike on USD/CAD without any news reports, and my stop was very wide, so it cost me some money. I was very suspicious. About 3 hours after the trade, I received notification from FXCM about a "possible bad spike", and FXCM encouraged me to file a protest if I lost money on the spike. I filed the protest, and within a day my funds were reinstated.
I am much too green in forex trading to know the tricks to look for, but I was very pleasantly surprised to see the proactive repsonse. Maybe the lawsuit has caused some changes. Maybe only the angry customers post on forums. I will continue to watch with a suspicious eye, but everything has worked well, so far. Thats my take.