Quote from shopster:
here are the pics from last wednesday.
fxcm shutdown / offline and freezing the server.
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Hi shopster,
I can understand your frustration with the chart data not updating properly during this time period on MT4, and I do apologize over any incovenience this caused with your analysis. While chart data did not update properly during this time, it did not impact trading execution. You may have received an email over the past week mentioning a new improved faster MT4. FXCM has upgraded its MT4 platform to integrate seamlessly with our No Dealing Desk forex execution which means there is no longer a need for a 3rd party bridge.
Not having a 3rd party bridge will increase execution speed and should provide better charting data without any issues you mentioned from your screenshot. For example, attached is a comparison of the chart difference between the previous MT4 with the 3rd party bridge and the current MT4 setup integrated seamlessly with FXCM.
In addition to faster execution and more robust data, the new MT4 platform has additional capabilities such as:
Partial Close: previously you could only close the entire ticket
Set SL/TP Pre-Execution: stop and take profit orders can be set while opening a new trade
More Exotic Currency Pairs: such as USD/ZAR, USD/SGD, USD/HKD, SGD/JPY, USD/TRY, EUR/TRY, USD/RUB, EUR/HUF, USD/HUF
The new MT4 setup without the 3rd party bridge continues to use FXCM's No Dealing Desk forex execution which eliminates the conflict of interest between broker and client. More information on the new MT4 platform can be found here
http://www.fxcm.com/****trader.jsp and demos should be available shortly.
Please let me know if you have any questions and I would be happy to help.
-Jason