Looks like FXCM can't take other side of bet anymore - too much money lost.
FXCM never took the other side of our clients' ruble positions, since we offer traders No Dealing Desk (NDD) forex execution where each of their orders is offset one-for-one with the best prices from 10+ competing liquidity providers. On this NDD model, we don't profit from client losses or lose from client profits. Instead, we make our money from client trading volume. However, most western banks have stopped pricing USD/RUB. As such, FXCM can no longer offer this instrument to our clients.
While there is no evidence that you have entirely ceased in doing so (I take your word for it because I actually do not care, never traded with your firm, never will).
Your accusations are false, which is understandable. You said yourself that you've never traded with FXCM. Despite what you believe, the growth in our client equity and accounts shows that traders continue to choose our No Dealing Desk (NDD) forex execution, because they know their orders are immediately offset with our liquidity providers eliminating the conflicts of interest that occur with dealing desk brokers.
We recently acquired all of the MT4 accounts from IBFX, but that deal only increased our total client equity by 5%. That means FXCM's current client equity is over 20 times larger than the amount we acquired from IBFX. It's important to keep such relative size differences in mind when comparing us to other brokers. FXCM is many times larger than other brokers in the retail forex space. We've also been in business since 1999 which makes us one of the oldest firms in what is still a relatively young industry. If less than 1% of our clients or past clients express a grievance about something, while that may seem like a large number of traders compared to other brokers (again, it would be represent about 20% of the accounts we acquired from IBFX), it's not as large when you consider the percentages.
That's not to say we don't take such feedback seriously. My role on forums is to answer questions about FXCM and address any potential concerns. This highlights how we dedicate a greater amount of resources to help new traders than most other brokers. That means more novice traders begin their forex journey with us. The flip side of this is that when they misunderstand something about how the market works, it can create confusion which you then see on the forum.
I actually opened a one micro lot short on the ruble the other day. They did close me out at 12PM. The close price was consistent with the crazy market and 50-100 tick spreads at the time. $75 loss or something like that, no big deal. It was something that I shouldn't have been trading. I've never seen volatility like that, especially in a currency. I'll stick to the majors for now.
I have traded FXCM's micro trading for years and have never had a problem with it. Considering the volume size, the spreads (and now commissions) are very competitive. People call forex a scam. I can put a couple hundred in a micro account and trade with .3 tick spreads and an 8 cent commission. I have never seen a quote or chart that was inconsistent with anybody else's. I put a few thousand in an option account and have to pay commissions, deal with 5 -10 - sometimes 50 cent or more spreads, executions at the market makers mercy, early assignments ($15 fee plus $5 commission to close and $1.50 commission to reopen) pay data and sec fees. Which one sounds like the scam to you? Not trying to defend them or anything, just stating my experience.
I actually opened a one micro lot short on the ruble the other day. They did close me out at 12PM. The close price was consistent with the crazy market and 50-100 tick spreads at the time. $75 loss or something like that, no big deal. It was something that I shouldn't have been trading. I've never seen volatility like that, especially in a currency. I'll stick to the majors for now.
I have traded FXCM's micro trading for years and have never had a problem with it. Considering the volume size, the spreads (and now commissions) are very competitive. People call forex a scam. I can put a couple hundred in a micro account and trade with .3 tick spreads and an 8 cent commission. I have never seen a quote or chart that was inconsistent with anybody else's. I put a few thousand in an option account and have to pay commissions, deal with 5 -10 - sometimes 50 cent or more spreads, executions at the market makers mercy, early assignments ($15 fee plus $5 commission to close and $1.50 commission to reopen) pay data and sec fees. Which one sounds like the scam to you? Not trying to defend them or anything, just stating my experience.
this is bullshit. Unless you had margin deficiencies (and no broker should go below 5:1 leverage in fx pairs) no broker should legally be allowed to close your positions without your consent. Simple as that. Those guys are in business and business sometimes means low risk, sometimes elevated risk. Ethical and customer respecting business decisions should entail to give sufficient prior notice that margin levels will be adjusted. A broker cant just close out a position and later on argue that they changed margin levels without notice. And I do not think this is the case here either.
So either you overslept the margin adjustment announcement and/or did not have sufficient funds in your account to justify your trading position.
Wow. Haters gonna hate. I guess it's not ET without a self righteous ego ruining what could be a decent conversation.really? Please show us where you see .3 pip spreads in a micro account, either with fxcm or elsewhere. Please attach a link to the live updating bid/offers or spreads for everyone to see. I believe you are a little window dressing here.