Hi Guys,
Since I'm looking for a firm that will allow me to execute my trades by myself, and with no need for extra help with researches and stuff....I was told to pick a discount broker firm, which will provide me lower rates.
But If the system goes down and I want to exit my trade, I must call the firm, right? But I heard some people saying that, in the case of IB, when they needed, they line was busy or took a long time for them to answer the phone.... have you guys been in this situation?
So, how should I know that a firm will be able to answer my phone when the system goes down?
What firm you guys trade that have a great backup support?
regards
Raphael