I never called my broker Hotforex because well everything can be done online, their support responds within minutes, I think using call line for online services is a bit obsoleteI prefer FP Markets over ICM because, while they offer comparable spreads, the commission fee at FP Markets is cheaper, and the customer service is more dependable than ICM since I tried to call ICM customer care and received no answer, and if they did, they were disrespectful.
But I know you know they do call us, especially when documents expire and needs updating (eg. ID Passports etc..) LOLI never called my broker Hotforex because well everything can be done online, their support responds within minutes, I think using call line for online services is a bit obsolete