I have a "real" Aeron and it has a problem. Does anybody know the solution?
The center post pokes down below the 5-legs and swivels, and is only 5 millimeters above the floor. On some surfaces such as Berber carpeting, the center post touches the floor. When you move the chair, the centerpost drags on the floor and the little spring-clip pops off.
I've looked for an adjustment but havent found one. I've read the manual but this isn't mentioned. I've visited the manufacturer's (Herman Miller) website. I've searched Usenet via Google Groups. Haven't found anything. Any advice gratefully received. Thanks!
The center post pokes down below the 5-legs and swivels, and is only 5 millimeters above the floor. On some surfaces such as Berber carpeting, the center post touches the floor. When you move the chair, the centerpost drags on the floor and the little spring-clip pops off.
I've looked for an adjustment but havent found one. I've read the manual but this isn't mentioned. I've visited the manufacturer's (Herman Miller) website. I've searched Usenet via Google Groups. Haven't found anything. Any advice gratefully received. Thanks!

