A recent local news story on drivers attempting to hold dump truck companies accountable for broken windows and other damage to no avail.
As I outlined earlier in this thread the only way to reduce the problem is to have multiple people contact local politicians and police to complain about the issue and demand proper enforcement on tow trucks. This will not help drivers who got damaged cars already but will prevent further occurrences.
Or you could do what a group of a dozen drivers did last year out in RTP -- park blocking the entrance to the construction site not allowing trucks in or out until the trucking company(s) provided their proper insurance information so all the people could file claims (most had video dashcam evidence).
Windshield Woes: Drivers struggle with repairs and responsibility
Windshield repair companies are reporting a surge in business, but what's good for business is not so great for commuters.
https://www.wral.com/story/windshie...gle-with-repairs-and-responsibility/21049172/
Windshield repair companies are reporting a surge in business, but what’s good for business is not so great for commuters.
“We are fielding at least 300 calls for repairs a month. And we are far from the only business in the area doing this kind of work,” said Ross Smith, the co-owner of Raleigh Auto Glass.
Smith and co-owner Gray Sweat tell WRAL 5 On Your Side that the bulk of their business comes from drivers who use Interstates 40 and 440 to commute through the Triangle.
Recently, Craig Overway reached out to WRAL 5 On Your Side after his window was cracked while driving on I-40 to Chapel Hill.
“I was just getting pelted,” Overway said.
Overway pulled out his cellphone and captured video of debris falling off a Pullenboy Hauling truck.
“I was trying to get as much documentation as I could,” Overway said.
Overway says there was also damage to the body of his car and paint job.
“I took it to a body shop, caliber collision and it was like $4,600 if they were to fix it all,” Overway said.
Overway wanted Pullenboy Hauling to pay for the damage and contacted them in every way he could — phone calls, emails, social media.
WRAL 5 On Your Side went to the company’s listed address in Rollesville and to the home listed to the owner, Dannesia Pullen.
In both cases, Pullen wasn’t anywhere to be found.
When Pullen responded to a WRAL 5 On Your Side email, she denied owning a trucking company. WRAL 5 On Your Side then provided her with a link to a story WRAL did on her trucking company during the pandemic.
WRAL 5 On Your Side checked Pullenboy Hauling’s US DOT number and found that it is still active. The company has four trucks and four drivers.
Pullen has yet to comment on Overway’s situation.
Sweat and Smith tell WRAL 5 On Your Side say they’re not surprised. Both say there is a big difference between a company being responsible for debris and taking responsibility for it.
“It’s very rare for someone to actually pay for someone else’s windshield,” Smith said.
If your windshield is cracked:
1. File an incident report
2. Talk to your insurance company. Your premium won’t likely go up if you file under your comprehensive policy.
3. Consider adding glass protection to your insurance policy
4. Know that the signs on the back of a truck claiming they’re not responsible are bogus
5. Consider getting a dash camera in the future. While they’re expensive having video evidence will help with your claim.
(Article has video)