Gene, you seem like a very nice guy; so no offense, but you are a bias commentator with respect to REDI--although you will deny it. Your firm is an SLK customer and REDI user, so you have a vested interest in diffusing the heat from SLK.
More to the point, despite lives being lost--a true crime to be sure--it doesn't take away from the fact that SLK has responsibilities to its customers. Mirror sites are designed precisely for the purpose of continuing business as usual in the event of tragedy. Most of my good friends use REDI, and every single one has had serious and ongoing REDI issues. SLK's back-up capabilities are clearly inadequate, regardless of the WTC circumstances.
One last point, we use VTS (although I'm not a fan of it) and have not had any problems with order routing or cancels.
More to the point, despite lives being lost--a true crime to be sure--it doesn't take away from the fact that SLK has responsibilities to its customers. Mirror sites are designed precisely for the purpose of continuing business as usual in the event of tragedy. Most of my good friends use REDI, and every single one has had serious and ongoing REDI issues. SLK's back-up capabilities are clearly inadequate, regardless of the WTC circumstances.
One last point, we use VTS (although I'm not a fan of it) and have not had any problems with order routing or cancels.