At the end of 2016, I opened an account in Exante (exante.eu) and replenished it. And began to trade.
Always after the request for withdrawal of funds manager required to take a call. It's never been easy. There have always been questions - why do I withdraw and why.
At the beginning of 2017, someone, from different email, but on my behalf wrote to Exante, and tried to get control of the account. Of course, the attempt did not come out. After all, both e-mail and my phone remained with me and were not hacked.
After this case, I lost access to my money in the Exante account and for almost two years I can not return them.
Although trading on the account was allowed until recently. Funny thing as soon as I started trading and losing money, the account was quickly blocked from trading.
Now the end of 2018, and the account is still frozen with 25 thousand euros and I can not get them.
There were many requirements for unlocking:
I showed them my passport through the web camera. Did not help.
I made them notarized copies of documents. They were not persuaded.
No matter how many inspections I have, there are always new ones.
From the last:
-Please send via mail a certified copy of the passport only of the Latvian notary (Although I told them that I can not come to Latvia), as well as a certificate from the Latvian police.
-Please come to the office in England.
It is clear that it will hardly be possible to receive funds back. Therefore, I want to warn the others and ask for advice on how to bring owners to justice.
PS Contacted SEC but without success yet.
Always after the request for withdrawal of funds manager required to take a call. It's never been easy. There have always been questions - why do I withdraw and why.
At the beginning of 2017, someone, from different email, but on my behalf wrote to Exante, and tried to get control of the account. Of course, the attempt did not come out. After all, both e-mail and my phone remained with me and were not hacked.
After this case, I lost access to my money in the Exante account and for almost two years I can not return them.
Although trading on the account was allowed until recently. Funny thing as soon as I started trading and losing money, the account was quickly blocked from trading.
Now the end of 2018, and the account is still frozen with 25 thousand euros and I can not get them.
There were many requirements for unlocking:
I showed them my passport through the web camera. Did not help.
I made them notarized copies of documents. They were not persuaded.
No matter how many inspections I have, there are always new ones.
From the last:
-Please send via mail a certified copy of the passport only of the Latvian notary (Although I told them that I can not come to Latvia), as well as a certificate from the Latvian police.
-Please come to the office in England.
It is clear that it will hardly be possible to receive funds back. Therefore, I want to warn the others and ask for advice on how to bring owners to justice.
PS Contacted SEC but without success yet.
